The OPS concept is based on a three-pillared approach: Consult, Implement and Manage.

OPS Consult : All improvements resulting from OPS Consult are based on defined consulting procedures and powerful analysis tools allowing customers to understand every single step on the way to a tailor-made solution.

OPS Implement : OPS is more than just installing a new print solu- tion. It provides change management based on the customer requirements. This includes dedicated project management in accordance with recog- nised standards as well as support for appropriate involvement of stakeholders and users. Companies benefit from the strong direct organisation and the experience of a market leader.

OPS Manage : After having tested and established the new print infrastructure, OPS offers a scalable portfolio of services to run and manage the fleet. Tailored to individual requirements, these can complement existing IT services or take over full operational responsibility.